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The ThinkReservations team is made up of employees who have extensive hospitality and technical experience. We are proud to be working together to better serve your business.
Leadership
Richard Aday
CEO & Founder
Richard holds an Executive Master's in Management for Hospitality from Cornell University and a degree in Electrical and Computer Engineering from the University of Florida. With experience at Amazon, Microsoft, and IBM, he leverages his deep hospitality and engineering expertise to innovate and drive transformative change across thousands of lodging establishments, shaping the future of the industry.
Alfred Aday
CTO & Founder
Alfred combines 19 years of experience in software engineering and system architecture with a passion for hospitality technology. With a background in building scalable systems and integrations, he works with the team to deliver transformative solutions that support thousands of lodging establishments every day.
Sean Rolsen
Chief Customer Officer
Sean Rolsen grew up in the lodging industry. Over a span of 25 years Sean has performed every job conceivable at the Inn and restaurant from property management to concierge services. At ThinkReservations, Sean leads the Operations Team and uses his passion and knowledge to help "Thinkers" grow their business.
Laura Scheidegger
Director of Sales & Marketing
Josh Tsendayush
VP of Finance
Amber Georgetti
HR Manager
E Scot Fuller
Director of Product Advocacy
Sales and Marketing
Carlos Avendano
Regional Sales Manager LATAM
Kristin Fisher
Senior Account Executive
Sam Schwab
Account Executive
Paul Robertson
Account Executive
Holly Sharp
Account Executive
Fernando Cabada
Account Executive
Tracey Heber
Sales Development Representative
Rich Strucke
Business Development Manager
Ariel Frias Ducoudray
Head of Marketing
Nazly Piedrahita
Marketing Coordinator
Customer Success
Allison Bruen
Director of Customer Success
Sarah Moreno
Customer Success Manager Team Lead
Kathleen Ng
Customer Success Manager
Rosa Lee
Customer Success Specialist
Jade Moser
Onboarding Team Lead
Bridgett Parker
Onboarding Specialist
Veronica Mejias
Onboarding Specialist
Lori Beaty
Onboarding Specialist
Customer Support
Andy Martin
Senior Customer Support Representative Team Lead
Adam Strickland
Senior Customer Support Representative
James Rendon
Senior Customer Support Representative
Amber McMillan
Customer Support Representative
Sam Grittner
Customer Support Representative
Lara Gonzalez
Customer Support Representative
Adolfo Avendano
Customer Support Representative
Zach Martin
Technical Customer Support Representative
Tammy Doriot
Billing Specialist
Technical Team
Atish Kalyan
Principal Engineer
Blaque Mackintosh
Director of User Experience Design
Ilsa Gruber
Project Manager
Dan Mullins
Senior Software Engineer
Diego Alvarez
Software Development Engineer
Juan Alvarez
Software Development Engineer
Will Gooding
Product Manager
Kevin Heinrich
Technical Support Engineer
Mark Kolb
Technical Support Engineer
I-Hsun (Ian) Hsieh
DevOps Engineer
Website Services
Mark Hall
Director of Website and Marketing Services
Annie Buck
Education Manager
Trisha Busch
Website Design Specialist
Debbie Reynolds
Website Design Specialist
Caroline Campbell
Website Design Specialist
Heitha Beane
Website Design Specialist
Marketing Services
Scott Hall
Marketing Manager
Wendy Huggins
Marketing Specialist
Monica Edwards
Marketing Specialist
Linda Escalante
Marketing Specialist
Amy Goodnow
Marketing Specialist
Rob Mahan
Marketing Specialist
Brenda Needham
Marketing Specialist
Kim Skinner
Marketing & Website Support Specialist
Lori Schiraga
Client Services Project Manager
Content Services
Martha Willson
Content Team Manager
Marcy Talbert
Senior Content Editor & Marketing Specialist
Beth Casey
Content Writer
Portia Lightfoot
Content Writer
Aimee Egger
Content Writer