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Your hub for product updates, company news, and expert insights to improve your hospitality business.
Guest loyalty isn’t about points, it’s about connection. When travelers feel recognized and valued, they return, spend more, and share their experiences. Independent properties have an edge: the ability to deliver personalized, authentic hospitality that keeps guests returning. Read our article for ten proven strategies to build stronger guest relationships, boost retention, and drive more direct bookings in our latest blog.
Hospitality is evolving faster than ever. At ThinkReservations, we’re hosting ThinkGrowth 2025 (our first-ever virtual conference) to explore how independent operators can grow smarter, adapt to new technologies, and connect with peers across the industry. From AI-driven marketing to pricing strategies and real-world insights from property leaders, ThinkGrowth is designed to inspire action, spark ideas, and shape the future together.
Running a small hospitality property often means your time is consumed by repetitive tasks like managing reservations, sending confirmations, and updating reports. These responsibilities are essential, but they can take focus away from what matters most: creating memorable guest experiences. The right automation tools help small properties work smarter, not harder. By simplifying operations and reducing errors, automation gives you more time to connect with guests, improve their experience, and grow your business confidently.