ThinkGrowth Day 1: Keynote

Keynote -Technology Trends Fueling Growth

In this opening ThinkGrowth session, Founder and CEO Richard Aday welcomes independent hoteliers to ThinkReservations’ first-ever conference and emphasizes that real progress happens when the industry learns and innovates together as a community. Richard outlines three core commitments that guide the platform: delivering an exceptional booking and guest experience, using technology to simplify daily operations, and providing unmatched customer support. He then walks through how ThinkReservations has evolved from a PMS and booking engine into a comprehensive property management platform that now includes channel management, powerful guest messaging with ThinkMessenger, and high-converting websites through ThinkWeb. This session sets the tone for the conference by highlighting how the ThinkReservations ecosystem is designed to help independent properties grow revenue, streamline workflows, and compete confidently in today’s digital marketplace.